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Nexterna is pleased to announce that Hydro Service & Supplies has selected Nexterna Clearview to manage its field service operations
Since 1967, Hydro Service & Supplies, Inc. has been providing engineering, design, manufacturing, installation and service of high purity water systems. Their customers include pharmaceutical, biotechnical, biomedical, research facilities, and microelectronics industries.
Headquartered in Durham, NC; Hydro's innovative technology guarantees a system that will fit your water purification needs. Their Quality Assurance Programs guarantee outstanding performance, reliability, support and value to every system that they provide. Hydro stands behind their products ensuring complete customer satisfaction.
After an extensive search of available and custom designed field service management software, Hydro selected Clearview's package for its common sense approach for a solution to meet their needs. Through the Clearview product, Hydro believes they can provide a tool for their service team that will enable them to make their days, weeks and months more productive, less costly to perform and better align their service team against service requests based on availability, proximity and skill level. Servicing such a large geographical territory has always been a challenge for scheduling. Through Clearview, they intend to improve their response time to their customers, be better prepared when we arrive to handle the service call and through better scheduling, increase their market share with the extra available time.